Effective Date: 16 Feb 2025
Welcome to Maty’s Fashion House! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our online store, make a purchase, or interact with us in any other way.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address, payment information (e.g., credit card details), and any other information you provide when making a purchase or creating an account.
Order Information: Details of the products you purchase, order history, and preferences.
Technical Information: IP address, browser type, device information, operating system, and browsing behavior on our website (e.g., pages visited, time spent on the site).
Communication Data: Any correspondence you have with us, including emails, chat messages, or feedback.
2. How We Use Your Information
We use your information for the following purposes:
To Process Orders: To fulfill and manage your purchases, process payments, and deliver products to you.
To Improve Our Services: To analyze website usage, improve our website, and personalize your shopping experience.
To Communicate With You: To send order confirmations, shipping updates, promotional offers, and respond to your inquiries.
To Comply With Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Protect Your Information
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. These measures include:
Using secure servers and encryption for sensitive data (e.g., payment information).
Regularly updating our systems to prevent unauthorized access.
Limiting access to your personal information to authorized personnel only.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, or conducting business activities.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your information by logging into your account or contacting us.
Deletion: You can request that we delete your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in the email or contacting us.
To exercise any of these rights, please contact us at +8801603-443482 (WhatsApp)
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Maty’s Fashion House
Email: info@matysfashionhouse.com
Phone: +8801603443482
Address: 78 B Road No. 04 Bibir Bagicha, AC Golly, Jatrabari
Thank you for trusting Maty’s Fashion House with your personal information. We are dedicated to providing you with a safe and enjoyable shopping experience.